Our client, a distinguished independent insurance brokerage, offers a comprehensive range of products and services including personal, commercial, and group benefits lines of insurance. With a steadfast commitment to providing exceptional client service and insurance solutions, they are currently seeking a highly skilled Personal Lines Account Manager to join their team.
This pivotal role involves managing and nurturing client accounts, ensuring the highest level of service is delivered consistently. Based in Tacoma, this position offers a flexible working arrangement, blending in-office presence with the option to work remotely part of the week.
- Manage and service personal lines accounts with a focus on maintaining high client satisfaction.
- Conduct renewal audits, market carriers for competitive quotes, and effectively manage policy alterations.
- Process certificates, endorsements, and issue ID cards, ensuring all documentation is accurate and timely.
- Obtain necessary signatures and bind policies, providing comprehensive support throughout the policy lifecycle.
- Assist with claims processing as needed, serving as a reliable point of contact for clients.
- Minimum of 5 years’ experience as an Account Manager within an independent brokerage environment.
- Demonstrated expertise in handling standard and preferred client accounts with familiarity in carriers such as Safeco, Mutual of Enumclaw, Progressive, and Liberty Mutual.
- Proficient in managing accounts remotely, with a history of operating effectively in both office and remote settings.
- Strong background in customer service within the insurance industry, with no sales or commission-based tasks.
- Must not be a captive agent from the carrier side or a life insurance sales representative, reflecting a clear focus on service.
- Experience with insurance software and technology, with the ability to adapt to new systems quickly.
This role is a perfect opportunity for a dedicated insurance professional looking to further their career in a supportive, client-focused environment. Our client values teamwork, integrity, and excellence, and is eager to welcome a new member who shares these principles.
If you are a seasoned Personal Lines Account Manager with a passion for service and a commitment to excellence, we encourage you to apply. Join a team where your skills will be appreciated and your professional growth supported