Location:
Portland, OR
Our client, a prominent provider of Commercial, Group Benefits, and Personal Lines Insurance, is seeking a proficient Commercial Lines Account Manager to join their team. This role is essential for someone with a passion for managing and retaining commercial clients, supporting business development activities, and delivering high service standards.
As a Commercial Lines Account Manager, you will be primarily responsible for maintaining and nurturing relationships with clients, ensuring their ongoing satisfaction and loyalty. This position demands a professional capable of negotiating with multiple insurance companies and MGAs to secure the best terms for clients, and who thrives in a dynamic, fast-paced environment.
Job Responsibilities
- Ongoing management of commercial clients to ensure retention of new and renewal clients.
- Maintain strong partnerships with producers to support business development activities.
- Negotiate and obtain quotes, binders, endorsements, etc., from multiple insurance companies and MGAs.
- Cross-sell insurance products to both existing customers and prospects.
- Manage an established book of accounts efficiently.
- Negotiate renewals for existing customers and ensure competitive terms.
- Gather information and documentation from new and existing clients.
- Resolve customer issues promptly and effectively.
- Maintain high service standards in all client interactions.
Qualifications
- At least 3 years of recent Commercial Lines Account Management experience with an Independent Agency (non-captive or direct writers).
- Oregon State Property and Casualty license.
- Proven ability to follow and improve processes and procedures.
- Competence in managing complex renewals under tight schedules and deadlines.
- Willingness to travel occasionally for client meetings in the Portland area.
This position offers an exceptional opportunity for an individual with a strong background in Commercial Lines Account Management who is looking to make a significant impact within a leading insurance agency. Our client values dedication, efficiency, and a commitment to excellence in client service.
If you are seeking a challenging yet rewarding role where you can apply your expertise and contribute to the success of a dynamic team, we encourage you to apply for this exciting position.