Location:
Lynnwood, WA
Our client, a leading provider of personal, business, marine, equine, life/health, and benefits insurance, is seeking a highly experienced Senior Commercial Account Manager to join their team. This role involves managing a portfolio of high-value accounts, with average policy sizes around $75,000 in premium, and some clients reaching up to $300,000. You will work primarily with business owners who manage multiple companies, ensuring their complex and sizable insurance needs are met with the highest level of service and attention.
In this role, you will focus on cultivating meaningful, high-impact relationships with clients, rather than managing smaller, less significant accounts. Your success will be measured by key performance metrics such as client retention, and your ability to cross-sell and upsell, maximizing client value and contributing to the company’s growth.
The ideal candidate will bring at least 10 years of experience in the insurance industry, with a deep understanding of markets and insurance products that enables them to address client questions efficiently and provide quick, insightful solutions. This position also requires strong leadership skills, particularly in managing projects and teams, with a focus on driving overall business objectives. While the role starts in-office, there is potential to transition to a remote or hybrid setup based on performance.
Job Responsibilities
- Manage a robust book of high-value commercial accounts, focusing on substantial policies for business owners with complex insurance needs.
- Develop and maintain long-term client relationships, ensuring comprehensive coverage and attentive service.
- Lead projects and teams, driving overall business objectives and ensuring successful outcomes.
- Focus on client retention, cross-selling, and upselling to maximize client value and contribute to company growth.
- Provide quick and insightful solutions to client questions, leveraging a deep understanding of markets and insurance products.
- Start in-office, with potential to transition to a remote or hybrid work environment based on performance.
Qualifications
- 10+ years of experience in the insurance industry, with a strong focus on commercial accounts.
- Licensed in Property & Casualty (P&C) insurance.
- Proven ability to manage high-value accounts, with experience in cross-selling and upselling.
- Strong leadership skills, with experience leading projects and teams.
- Collaborative, with a strong ability to see the big picture and contribute strategically within the team.
- Excellent communication and problem-solving skills, with the ability to provide quick, efficient solutions to client needs.
This is a significant opportunity for a seasoned insurance professional to manage a high-impact book of business within a respected and growing company.
If you have the experience, leadership skills, and client-focused approach needed to succeed in this role, we encourage you to apply.