Location:
Remote in WA
Our client, a provider of both commercial and personal lines of insurance, is currently seeking a Bilingual Account Administrator to join their team. This fully remote role is designed for individuals who are adept at supporting Account Managers in various administrative tasks. Responsibilities include processing certificates and endorsements, emailing ID cards, some client communication, marketing, negotiating with carriers, and binding policies.
The ideal candidate will possess strong customer service skills and may have claims experience and the ability to effectively manage phone communications.
Job Responsibilities
- Support Account Managers with processing account management needs.
- Handle certificate and endorsement processing.
- Email ID cards and engage in some client communication.
- Participate in marketing activities and negotiate with carriers.
- Process certificates, endorsements, and bind policies.
- Provide customer service, including managing claims and answering phone inquiries.
Qualifications
- 2+ years licensed in WA Property, Casualty, Life & Health (Disability).
- Open to entry-level candidates with less than 2 years of experience.
- Experience from a captive agent environment is acceptable; independent broker experience is not necessary.
- Strong organizational and communication skills.
- Proficiency in both English and another language, providing effective bilingual support.
- Comfortable working in a fully remote setting.
- Strong customer service orientation and ability to handle various administrative tasks efficiently.
This role is an excellent opportunity for bilingual individuals with a background in insurance, looking for a remote position that leverages their administrative skills and insurance knowledge.
Whether you are an experienced professional or an entry-level candidate seeking to transition away from direct sales roles, our client offers a supportive and dynamic environment for your career growth. If you are organized, communicative, and ready to support a team in a thriving insurance company, we encourage you to apply for this Bilingual Account Administrator position.
Join our client’s team and contribute to their commitment to providing exceptional service in the insurance industry!